Strong business relationships can help to protect commercial real estate professionals from disruption, down market cycles, and other factors. In this interactive full-day course, you’ll learn strategies and techniques for initiating, maintaining, and enhancing long-term, mutually beneficial, trust-based relationship with clients. Topics include how to better understand clients; the complexities of building enduring trust; the impact of effective verbal and non-verbal communication styles and skills; creating and communicating real professional and personal value; strategies for handling resistance; and the keys to expanding relationships. These topics are presented through relevant case studies, informative videos, and active discussions. You’ll leave the session with immediately applicable methods to improve your professional and personal relationships.